Terms of service

 

 

1-YEAR LIMITED WARRANTY

Our 1-Year Limited Warranty covers all Radiator Supply House products.*

Semi truck charge air coolers have a Lifetime Warranty.

Radiator Supply House warrants its products for a period of one (1) year from the sale date, to be free of defects in materials and workmanship.*

Any product to be submitted for warranty consideration will require a Radiator Supply House issued Returned Merchandise Authorization (RMA), a copy of the invoice, and a copy of the work order noting the date, the part number. The warrantied product will be credited to your account or refunded to your credit card.

Radiator Supply House has no obligation for reimbursement of labor or material charges for product replacement, removal, installation, related parts, components, or any subsequent expenses that are incurred. Should overheating, engine or transmission damage or failure occur, Radiator Supply House will not consider an offset for any expense.

This limited warranty is void if the product is subjected to misuse, neglect or misapplication. The warranty is void if installation error, installation damage or operating conditions provide an environment causing damage, corrosion or blockage, or limits the performance of the product. Any unauthorized attempt to modify or repair a Radiator Supply House product voids this warranty.

Radiator Supply House products should not be installed in any cooling application where the warning lights and/or gauges have been made inoperative or are ignored during operation. These devices warn the operator of pending overheating conditions or failure long before internal engine damage occurs. Failure to monitor engine cooling performance is considered to be operator neglect and is not a basis for warranty.

This warranty gives you specific legal rights which vary from state to state. Radiator Supply House does not grant or authorize any person or business to assume, express, or imply responsibility other than those stated in this limited warranty.

*Excluded from our 1-Year Limited Warranty are any products which are not a finished and/or a complete assembly such as a Radiator Core or a Custom Radiator Kit. For components which require further manufacturing or welding, Radiator Supply House warrants that these products will meet the specifications of the ordered or described product and be free of defects in materials and workmanship for its intended use. Radiator Supply House does not warrant or imply warranty on these components as they are completed and finished for use by further manufacturing processes outside of Radiator Supply House’s control.